Faq

Frequently Asked Questions

How long will a DIY Protection installation take?

Before they are shipped, our systems are fully programmed by a professional alarm technician, which means we do the work for you! Once you receive the system, one of our specialists will talk you through placing your equipment, which typically takes 30 minutes or less.

How long will it take to receive my DIY Protection system?

Our professional alarm technicians will program your system as soon as you complete your order. Since we take your protection seriously, we only ship priority directly to your home, so your system will be at your door as soon as the next business day. The best part is that shipping is FREE OF CHARGE!

Does your system come with a lawn sign?

Every one of our systems ships with a lawn sign and window decals, which let the bad guys know you have a top of the line alarm system and that they need to stay out!

What methods of payment do you accept?

We accept all major credit cards.

Can you offer full featured systems?

Our system is so advanced, you can receive virtually any feature or service that an installer would provide, but without the worry of waiting around or cancelled appointments.

How are DIY home security systems different from professionally installed systems?

They’re not really that different. Since the advancement in wireless technology, gone are those days when installation took nearly two hours, wires ran across the home, and everything had to connect to a landline. These days, installing a home security system, even for an installer is easier than ever. In fact, they’re installing the exact same pre-programmed system that you would install if you bought a home security system through DIY Protection.

How hard is it to install a DIY home security system?

Two words – VERY EASY. All the equipment comes with two sided stickies and an installer guides you over the phone on where to place each equipment. Then, all you have to do is stick the equipment on your walls. That is it. The rest is just configuring the app and the keypad, which is similar to using a smartphone! We also have a video that illustrates step-by-step how you can install our systems without any help!

How long will it take to receive my DIY Protection system?

Our professional alarm technicians will program your system as soon as you complete your order. Since we take your protection seriously, we only ship priority directly to your home, so your system will be at your door as soon as the next business day. The best part is that shipping is FREE OF CHARGE!

Do you have camera options?

Absolutely, we have the best-in-class cameras with motion trigger, night vision and 1080p HD recordings that save securely in the cloud and only you can access them.

Is it pet friendly?

Yes, pets below 40 pounds are virtually undetectable, so your pets can roam free while the system is active and will only trigger when there’s an actual human breaking in.

And with available indoor camera packages, you can keep an eye on your loved ones through your phone from anywhere in the world.

Can I get a discount on home insurance for having a DIY security system?

Yes, our systems are like any other! You can get up to 20% off (depending on your insurance company) on your premiums. Once the system is activated, we give you a home security certificate that you can show your insurance provider for a discount!

Is there still a monthly monitoring fee associated with the system?

Our DIY home security systems should not be mistaken for “self-monitored” security systems. Only the installation part is done by you, your safety is still in the hands of our professionals who are available 24/7 in 5 CAA Certified monitoring stations located across Canada.

Need help? Call our award-winning support team 24/7 at 1 844-898-8349

DIY Protection started over 13 years ago with the simple philosophy of wanting to protect families across Canada. We knew this meant taking a customer focused approach to security, where we listened to your needs to customize the perfect security solution for your family.

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