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Questions ?

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Support FAQ

How long will a DIY Protection installation take?

Before they are shipped, our systems are fully programmed by a professional alarm technician, which means we do the work for you! Once you receive the system, one of our specialists will talk you through placing your equipment, which typically takes 30 minutes.

How long will it take to receive my DIY Protection system?

Our professional alarm technicians will program your system as soon as you complete your order. Since we take your protection seriously, we only ship priority directly to your home, so your system will be at your door as soon as the next business day. The best part is that shipping is FREE OF CHARGE!

Does your system come with a lawn sign?

Every one of our systems ships with a lawn sign and window decals, which let the bad guys know you have a top of the line alarm system and that they need to stay out!

What methods of payment do you accept?

We accept all major credit cards.

Can you offer full featured systems?

Our system is so advanced, you can receive virtually any feature or service that an installer would provide, but without the worry of waiting around or cancelled appointments.

Do you offer home automation?

Our systems are fully state of the art, and we offer optional home automation. In fact, we want to get your system future proof, so our Protection Plus and Ultimate Protection plans both include home automation capabilities standard!

Do you offer the option for the front door to chime when the door opens?

This feature comes standard with all of our systems. For help turning on this function, please contact customer support!

Can I arm or disarm my system remotely?

100% of our systems come standard with the ability to arm and disarm the system remotely from any computer, tablet or smartphone!

Can a camera be added to my system?

We have several camera options available for all DIY systems. Talk to one of our security experts for more details.

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